HALLOWEEN SPECIAL | Halloween tees are NOW $21.99 | FREE Shipping in orders over US$100 | Shop Now
Frequently Asked Questions

QUESTIONS? OBVIOUSLY.

The useful stuff about shipping, sizing, payments, returns and what happens after you hit “buy.”

Can’t find what you’re looking for? Contact us here and we’ll help.

Shipping & Delivery

Do you ship worldwide?

Yes. We ship internationally. Shipping options vary by destination, so enter your delivery address at checkout to see what’s available for your location. International orders may also be subject to customs duties, taxes or import charges.

How much is shipping?

Shipping depends on where you are and what you order. The easiest way to see the exact cost is to add your tee to the cart and enter your delivery address at checkout. You’ll see the available shipping options and price before you complete your purchase.

How long will my order take?

Delivery timing varies depending on your destination and the shipping method you choose. Enter your delivery address at checkout to see the available options and estimated delivery timing for your location.

How do I track my order?

Once your order ships, you’ll receive shipping information by email. If tracking is available for your shipping method, your tracking details will be included there.

Help, my order looks lost or hasn’t arrived. What do I do?

First, check your tracking information and make sure the delivery address is correct. If something still doesn’t look right, contact us with your order number and we’ll help you work out what’s happening.

Can I change my shipping address?

If your order hasn’t gone into production or shipping yet, changes may still be possible. Check your confirmation email for available order-editing options, or contact us as soon as you can. Once an order has progressed too far, the address may no longer be able to be changed.

What about customs or import duties?

International orders may be subject to customs duties, taxes or import fees. Depending on your destination, these may be collected at checkout or charged when your order arrives. Any applicable import charges are the customer’s responsibility.

Product Questions

Why are the tees made to order?

We print your tee when you order it rather than mass-producing piles of stock in advance. That helps reduce unnecessary production and clothing waste, which is a more thoughtful way to make products and a little kinder to the environment. Your tee also gets made specifically for you.

What are the shirts made from?

Solid colours are 100% Airlume combed and ring-spun cotton. Some heather and specialty colours contain polyester blends. The exact fabric composition can vary by colour, so check the individual product page for the details of the tee you’re choosing.

What sizes are available?

Our adult tees use unisex sizing, with sizes available from XS to 5XL on selected styles and colours. Availability can vary, so always check the size selector and sizing information on the individual product page before ordering.

Can I send an order as a gift?

Absolutely. Just enter the recipient’s delivery address at checkout and send a little oddness their way. Our designs are made around hobbies, interests and wonderfully specific obsessions, so they’re especially good when you want a gift that says, “I know exactly what you’re into.”

Do you offer wholesale or bulk orders?

Planning something bigger? Contact us before ordering and let us know what you have in mind. We’ll tell you what’s possible.

Can I buy Odd Print Club in a physical store?

Not at the moment. Odd Print Club is currently an online store, so the full collection is available right here on our website.

Returns, Exchanges & Order Changes

Can I return or exchange my tee if I change my mind or order the wrong size?

Because every product is made to order, we can’t accept general returns, exchanges or sizing-related returns. Please check the size information on the product page before ordering.

If there’s a genuine quality issue, that’s different. We’ll help make it right.

What if my tee arrives damaged or there’s a print problem?

Quality is guaranteed. If there’s a print error, damage or another visible quality issue, contact us within 30 days. For the quickest resolution, include your order number and clear photos of the issue on a flat, well-lit surface. Qualifying orders can be replaced or refunded.

How long do I have to report a quality issue?

Please contact us within 30 days of receiving your order.

Will I need to return a damaged or faulty item?

Contact us first with your order number and photos of the issue. We’ll review it and let you know what, if anything, needs to happen next.

Can I cancel or change my order?

If your order hasn’t gone into production yet, use the link in your confirmation email to edit or cancel it where that option is available. Once production has started, changes may no longer be possible.

How long does a refund take?

Once a refund has been approved and processed, the time it takes to appear in your account depends on your bank or payment provider.

Payment

What payment methods do you accept?

We accept major credit and debit cards, PayPal, Google Pay and Apple Pay. Other payment methods may also appear at checkout depending on your location.

Is payment secure?

Yes. Payments are handled through secure checkout and established payment providers, so you can place your order with confidence.

Do you offer payment plans?

If a pay-later or instalment option is available for your location and order, you’ll see it as an option at checkout.

How do I use a discount code?

Enter your discount code in the appropriate field at checkout before completing your order. Make sure the discount has been applied before you pay.

I forgot to use my discount code. What now?

Contact us as soon as possible. We can’t promise a discount can be added after an order has been completed, but we’ll check what’s possible.

What currency will I be charged in?

Check the currency displayed on the store and your final checkout total before completing your purchase. Available currency options can vary depending on your location.

Contact Us

I have an issue with my order. What should I do?

Contact us and include your order number, plus any relevant details or photos. The more information you give us, the faster we can help.

How do I contact Odd Print Club?

Easy. Contact us here and send us what you need help with. If it’s about an existing order, include your order number.

Can I send you feedback or suggest a design idea?

Absolutely. If there’s a hobby, obsession or wonderfully specific thing you think deserves a tee, we want to hear it. Send us a message through our contact page.

Where is Odd Print Club based?

Odd Print Club is an Australian business creating graphic tees for delightfully specific people, with orders available to customers around the world.

STILL HAVE AN ODD QUESTION?

No problem. Send it our way and we’ll help.

CONTACT US